Why there is confusion at all
Erth Wellness
Full Spectrum CBD + THC RELIEF Drops
Search for complaints about recurring Erth charges and the threads disagree on the company's name. The most visible recent one, from August 2026, is titled around being charged by Erth Labs. Others discuss Erth Wellness. Google's own People Also Ask box runs the two together.
We haven't been able to establish that Erth Labs and Erth Wellness are the same company, so we won't assert it. What we can give you is the list of names that definitely belong to the shop we review. Rule things in or out from your own statement.
The names that do belong to this shop
Erth's own THC disclaimer names its product families in one sentence, which is the most useful line on the whole site for this purpose.
| Name | What it is |
|---|---|
| Erth Wellness, Inc. | The corporate entity, Irvine, California |
| Erth Wellness | The main brand and the shop at erthwellness.com |
| Native Extracts | Sister brand, named in the same THC disclaimer |
| Arthridiol | Sister brand, named in the same THC disclaimer |
| Daily Pet Co. | Pet line, named in the same THC disclaimer |
| Road Trip | Erth line containing no THC, hemp or cannabis ingredients |
| Erth Labs | Appears in complaint threads. We could not tie it to this company. |
Names associated with erthwellness.com
If a charge you did not expect appeared
Erth Wellness
Water Soluble CBD + CBN Sleep Aid Drops (750mg CBD + 250mg CBN)
Work through it in this order. The first two steps settle most cases on their own.
- Read the descriptor on your statement against the table above. If it names a sister brand, it is this shop. If it says Erth Labs, it may not be.
- Find your order confirmation email and look for the word subscription or subscribe and save. Erth runs a subscribe-and-save programme, and a subscription selected at checkout is the usual source of a repeat charge.
- Log in at erthwellness.com. Erth's subscribe-and-save footer link points at the account login page, so your subscriptions are managed from inside the account rather than from a link in an email.
- Contact support at support@erthwellness.com or 1-866-804-3784, Monday to Friday 8am to 4pm PST. Office hours are narrow, so a message sent on Friday evening waits until Monday.
- Use the 30-day guarantee if the goods arrived and you do not want them. Erth states a 30-day satisfaction guarantee handled through a returns portal.
Avoiding it on the next order
The checkout is where this is decided. Before paying, check whether a subscription option is selected, because a one-off purchase and a subscribe-and-save purchase look very similar at a glance and the second one is usually cheaper, which is exactly why it gets picked by default in shops that work this way.
One thing worth saying in Erth's favour: its Try Before You Buy sample offer states plainly that no subscription is required. That is the opposite of the usual pattern in this category, and our free samples page covers what that offer actually includes.
If you are buying full size instead, 25ATLAS takes 25% off a one-time order at erthwellness.com, with no subscription attached to the code.
Where this sits in our review
Billing is the clearest pattern in the complaints about this brand, and it is a different kind of problem from the ones we flag elsewhere. Nobody is alleging the gummies are not what they say they are. They are saying money left their account again.
That belongs in a review, so it is in ours. The Erth Wellness review carries it alongside the 4.6 Trustpilot average, the BBB accreditation and the Proposition 65 notice, and our is it legit page goes through all of those together.
